Customer Service Representative - Data Processing
Dream Maker Spas Dream Maker Spas Lake Mary, FL Lake Mary, FL Full-time Full-time From $16 an hour From $16 an hour 1 day ago 1 day ago 1 day ago JOB TITLE:
CUSTOMER SERVICE REPRESENTATIVE - DATA PROCESSING REPORT TO:
CUSTOMER SERVICE MANAGER JOB PURPOSE:
Serve customers by processing their purchase orders, providing product and service information; resolving product and service issues; exceeding customers' expectations.
SUMMARY OF RESPONSIBILITIES Professionally handle incoming requests from customers and ensure that any issues are resolved both promptly and thoroughly.
Process and verify the accuracy of orders from customers utilizing our internal CRM systems and customer purchase orders.
Thoroughly and efficiently gather customer information, access and fulfill customer needs, and educate the customer where applicable.
Continuously evaluate and identify opportunities to drive process improvements that positively impacts the customer's experience.
Contribute to the development and maintenance of standards, policies and procedures regarding customer service.
Provides back-up support to other group members in the performance of job duties as required.
Initiate required action for response to customer care requests for order changes, including the maintenance of orders Works with customers to resolve problems and facilitate solutions.
Assist in daily filing and other tasks as may be assigned.
Job Type:
Full-time
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance Holiday Pay Schedule:
Monday to Friday
Experience:
Customer Service Representative:
2 years (Required) Location:
Lake Mary, FL 32746 (Required) Communication method(s) used:
Email Phone Company's website:
https:
//dreammakerspas.
com/ Benefit Conditions:
Waiting period may apply Work Remotely:
No Job Type:
Full-time Pay:
From $16.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
2 years Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office
Experience:
Call Center/ Technical Customer Service:
2 years (Required) Sales Customer Service:
2 years (Preferred) Work Location:
In person Dental insurance Health insurance Life insurance Paid time off Vision insurance Holiday Pay Monday to Friday Customer Service Representative:
2 years (Required) Lake Mary, FL 32746 (Required) Email Phone https:
//dreammakerspas.
com/ Waiting period may apply No 401(k) Dental insurance Health insurance Paid time off Vision insurance 2 years 8 hour shift Day shift Monday to Friday In-person Office Call Center/ Technical Customer Service:
2 years (Required) Sales Customer Service:
2 years (Preferred).
Estimated Salary: $20 to $28 per hour based on qualifications.
CUSTOMER SERVICE REPRESENTATIVE - DATA PROCESSING REPORT TO:
CUSTOMER SERVICE MANAGER JOB PURPOSE:
Serve customers by processing their purchase orders, providing product and service information; resolving product and service issues; exceeding customers' expectations.
SUMMARY OF RESPONSIBILITIES Professionally handle incoming requests from customers and ensure that any issues are resolved both promptly and thoroughly.
Process and verify the accuracy of orders from customers utilizing our internal CRM systems and customer purchase orders.
Thoroughly and efficiently gather customer information, access and fulfill customer needs, and educate the customer where applicable.
Continuously evaluate and identify opportunities to drive process improvements that positively impacts the customer's experience.
Contribute to the development and maintenance of standards, policies and procedures regarding customer service.
Provides back-up support to other group members in the performance of job duties as required.
Initiate required action for response to customer care requests for order changes, including the maintenance of orders Works with customers to resolve problems and facilitate solutions.
Assist in daily filing and other tasks as may be assigned.
Job Type:
Full-time
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance Holiday Pay Schedule:
Monday to Friday
Experience:
Customer Service Representative:
2 years (Required) Location:
Lake Mary, FL 32746 (Required) Communication method(s) used:
Email Phone Company's website:
https:
//dreammakerspas.
com/ Benefit Conditions:
Waiting period may apply Work Remotely:
No Job Type:
Full-time Pay:
From $16.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
2 years Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office
Experience:
Call Center/ Technical Customer Service:
2 years (Required) Sales Customer Service:
2 years (Preferred) Work Location:
In person Dental insurance Health insurance Life insurance Paid time off Vision insurance Holiday Pay Monday to Friday Customer Service Representative:
2 years (Required) Lake Mary, FL 32746 (Required) Email Phone https:
//dreammakerspas.
com/ Waiting period may apply No 401(k) Dental insurance Health insurance Paid time off Vision insurance 2 years 8 hour shift Day shift Monday to Friday In-person Office Call Center/ Technical Customer Service:
2 years (Required) Sales Customer Service:
2 years (Preferred).
Estimated Salary: $20 to $28 per hour based on qualifications.
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