Claims Assistant / Entry Level - Florida Workers' Compensation
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
As a Workers' Compensation Claims Assistant on our team at PGCS, you will be responsible for assisting claims adjusters with the set up and administration of workers' compensation claims by performing specific administrative duties related to the claims handling process.
This is an office position:
Lake Mary, FL location.
What You'll Be Doing:
Providing administrative/clerical assistance to workers' compensation claims adjusters.
Proactively identifying and completing the daily tasks related to the handling of Workers' Compensation claims, including scheduling medical appointments, obtaining records and work status from provider/client, handling correspondences on behalf of the claims adjusting.
Documenting notes in system file and tracking with computerized system.
Copying, scanning and organizing documentation as necessary.
Identify issues that will require the claims specialist's attention.
Issuing payments per policy.
Reviewing paper files for proper content paying attention to legal aspects; submit to attorneys as directed.
Communicating directly with employers, injured workers and providers to obtain information to complete assignments.
Developing an understanding of the claims process, including the importance of separation of file documentation for legal purposes - defense attorney vs opposing attorney.
Performing other duties as needed.
What You'll Need:
High School Diploma Good typing and computer skills; 40
WPM A minimum of one year of office experience.
Active Adjuster license for Florida (5-20 or 6-20) preferred.
Medical terminology/medical office experience helpful.
Excellent organizational skills.
Detail orientated and motivated.
Ability to effectively operate a personal computer and related claims and business software in a fast-paced environment.
Good communication skills, both oral and written.
Reliable, team player.
Good customer service skills.
What We Offer:
Generous Paid Time Off, including Floating Holiday, Culture Day and 10 regular company-paid holidays.
Competitive pay, based on experience.
Hourly position.
Excellent benefits package, including medical, dental vision, life insurance, etc.
Financial wealth-building options, including 401(k) with company match and Employee Stock Purchase Plan Who We Are:
At PGCS, we provide Third Party Claims Administration for Workers' Compensation and Liability claims on behalf of our customers.
As a recertified 2022 - 2023 Great Place to Work , we pride ourselves on our friendly, team-orientated work environment.
Our energetic team, supportive leaders, and can-do attitude enhance a sense of collaboration and belonging in our teammates.
Our focus is on quality, professional, superior service.
This service-driven philosophy, conveyed throughout the organization, means we operate with the customers' best interests at heart, constantly reinforcing our mission - Service Beyond the Contract.
Just like the distinct spots on a cheetah, the mascot of our parent company, Brown & Brown, every teammate at PGCS is unique and we are passionate about embracing our diversity.
Our team is connected through shared core values of integrity, grit and The Power of WE, which are part of our cultural DNA.
We are an Equal Opportunity Employer.
We take pride in the diversity of our team and seek diversity in our applicants.
Recommended Skills Administration Attention To Detail Business Software Claim Processing Communication Coordinating Estimated Salary: $20 to $28 per hour based on qualifications.
As a Workers' Compensation Claims Assistant on our team at PGCS, you will be responsible for assisting claims adjusters with the set up and administration of workers' compensation claims by performing specific administrative duties related to the claims handling process.
This is an office position:
Lake Mary, FL location.
What You'll Be Doing:
Providing administrative/clerical assistance to workers' compensation claims adjusters.
Proactively identifying and completing the daily tasks related to the handling of Workers' Compensation claims, including scheduling medical appointments, obtaining records and work status from provider/client, handling correspondences on behalf of the claims adjusting.
Documenting notes in system file and tracking with computerized system.
Copying, scanning and organizing documentation as necessary.
Identify issues that will require the claims specialist's attention.
Issuing payments per policy.
Reviewing paper files for proper content paying attention to legal aspects; submit to attorneys as directed.
Communicating directly with employers, injured workers and providers to obtain information to complete assignments.
Developing an understanding of the claims process, including the importance of separation of file documentation for legal purposes - defense attorney vs opposing attorney.
Performing other duties as needed.
What You'll Need:
High School Diploma Good typing and computer skills; 40
WPM A minimum of one year of office experience.
Active Adjuster license for Florida (5-20 or 6-20) preferred.
Medical terminology/medical office experience helpful.
Excellent organizational skills.
Detail orientated and motivated.
Ability to effectively operate a personal computer and related claims and business software in a fast-paced environment.
Good communication skills, both oral and written.
Reliable, team player.
Good customer service skills.
What We Offer:
Generous Paid Time Off, including Floating Holiday, Culture Day and 10 regular company-paid holidays.
Competitive pay, based on experience.
Hourly position.
Excellent benefits package, including medical, dental vision, life insurance, etc.
Financial wealth-building options, including 401(k) with company match and Employee Stock Purchase Plan Who We Are:
At PGCS, we provide Third Party Claims Administration for Workers' Compensation and Liability claims on behalf of our customers.
As a recertified 2022 - 2023 Great Place to Work , we pride ourselves on our friendly, team-orientated work environment.
Our energetic team, supportive leaders, and can-do attitude enhance a sense of collaboration and belonging in our teammates.
Our focus is on quality, professional, superior service.
This service-driven philosophy, conveyed throughout the organization, means we operate with the customers' best interests at heart, constantly reinforcing our mission - Service Beyond the Contract.
Just like the distinct spots on a cheetah, the mascot of our parent company, Brown & Brown, every teammate at PGCS is unique and we are passionate about embracing our diversity.
Our team is connected through shared core values of integrity, grit and The Power of WE, which are part of our cultural DNA.
We are an Equal Opportunity Employer.
We take pride in the diversity of our team and seek diversity in our applicants.
Recommended Skills Administration Attention To Detail Business Software Claim Processing Communication Coordinating Estimated Salary: $20 to $28 per hour based on qualifications.
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