Customer Service (Spanish/Bank/Financial service)
HORIZON HORIZON Lake Mary, FL Lake Mary, FL Full-time Contract Full-time Contract $23 - $25 an hour $23 - $25 an hour 7 days ago 7 days ago 7 days ago Title:
Customer Service Representative Duration:
12 Months contract to hire Location:
Lake Mary Fl Hours:
Must be available to work any shift between 8:
00AM and 8:
00PM (8 hour shift - after training, 10:
30AM to 7:
00PM or 11:
30AM to 8:
00PM) Bilingual in Spanish
Summary:
Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner.
Under direct supervision, performs less complex operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions.
Responds to customer inquiries.
Investigates and corrects errors in customer accounts and statements.
Responds to customer verbal and/or written inquiries.
Records details about customer inquiries.
Helps resolve complicated customer complaints.
Coordinates and expedites customer inquiries to other departments for resolution.
Familiarity with MS Office required.
Job Types:
Full-time, Contract Pay:
$23.
00 - $25.
00 per hour Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person
Experience:
Customer Service:
2 years (Required) Bank/Financial Services:
1 year (Required) Language:
Spanish (Required) Work Location:
In person Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner.
Under direct supervision, performs less complex operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions.
Responds to customer inquiries.
Investigates and corrects errors in customer accounts and statements.
Responds to customer verbal and/or written inquiries.
Records details about customer inquiries.
Helps resolve complicated customer complaints.
Coordinates and expedites customer inquiries to other departments for resolution.
Familiarity with MS Office required.
Day shift Monday to Friday In-person Customer Service:
2 years (Required) Bank/Financial Services:
1 year (Required) Spanish (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
Customer Service Representative Duration:
12 Months contract to hire Location:
Lake Mary Fl Hours:
Must be available to work any shift between 8:
00AM and 8:
00PM (8 hour shift - after training, 10:
30AM to 7:
00PM or 11:
30AM to 8:
00PM) Bilingual in Spanish
Summary:
Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner.
Under direct supervision, performs less complex operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions.
Responds to customer inquiries.
Investigates and corrects errors in customer accounts and statements.
Responds to customer verbal and/or written inquiries.
Records details about customer inquiries.
Helps resolve complicated customer complaints.
Coordinates and expedites customer inquiries to other departments for resolution.
Familiarity with MS Office required.
Job Types:
Full-time, Contract Pay:
$23.
00 - $25.
00 per hour Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person
Experience:
Customer Service:
2 years (Required) Bank/Financial Services:
1 year (Required) Language:
Spanish (Required) Work Location:
In person Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner.
Under direct supervision, performs less complex operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions.
Responds to customer inquiries.
Investigates and corrects errors in customer accounts and statements.
Responds to customer verbal and/or written inquiries.
Records details about customer inquiries.
Helps resolve complicated customer complaints.
Coordinates and expedites customer inquiries to other departments for resolution.
Familiarity with MS Office required.
Day shift Monday to Friday In-person Customer Service:
2 years (Required) Bank/Financial Services:
1 year (Required) Spanish (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
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