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Supervisor-Commissions (VZW)

Company Name:
Verizon Wireless
Supervisor-Commissions (VZW) Responsibilities At Verizon, we innovate constantly to help the biggest names in business do business - quicker and smarter. It takes vision. It takes focus. And we apply both every bit as much to the way we do business too. The brightest minds, the latest technologies and pioneering processes are combining to enhance this critical business function at our Center for Excellence. We're finding new ways to add value and provide strategic support. This is the kind of work we do. And you can be part of it. Lead team of analysts to deliver Commissions
services
, often contributing as a Subject Matter Expert (SME). Manage Commissions compensation process and implement changes based on new compensation plans for Employees or new contracts for Agents. Responsible for researching, analyzing, and validating compensation payments, discrepancies, and anomalies for Employees or Agents assigned unit. Complete all required processing steps, including exceptions, duplicates, commission adjustments, corrections, trending review, personnel changes, and assignments by the published deadline to allow for most accurate payment. Work with management to determine any appropriate adjustments needed to correct payment discrepancies. Provide guidance and technical expertise to team members. Escalate compensation issues as necessary. Serve as a key point of contact for compensation issues or changes for other departments (e.g., sales, HR, IT, etc.) Demonstrate solid understanding of compensation plans and policies or Agent contracts. Demonstrate advanced knowledge of incentive management, financial, accounting, and additional support systems. Maintain open communication with customer and/or sales management, providing clear and concise details related to status and resolution of compensation disputes. Work with sales management and HR on complex issues to coordinate efforts, resolve dispute, and apply new processes to avoid further discrepancies. A key responsibility of this position is to identify any improvement opportunities in this area and, if asked to, contribute to the design and implementation of new processes or procedures as a result of identifying improvement opportunities. Participate in User Acceptance Testing activities associated with new or modified systems to ensure systems are properly paying when enhancements/adjustments, new compensation plans, or new Agent contracts are implemented. Analyze and interpret reports for managers providing recommendations to guide business decisions. Maintain on going interaction with internal client groups and other functional areas relating to objectives, deliverables, resource allocation and related matters. Undertake complex projects and provides guidance on project related issues as needed. Lead or participate, as required, in training and skills development initiatives as a Subject Matter Expert. Partner with key stakeholders to improve complex Commissions processes, perform effective escalation management, and provide "quick fix" solutions. Ensure compliance with internal policies and controls and external regulations (e.g. Sarbanes Oxley and local entity compliance). Qualifications Required Skills and Experience: Proven ability to provide leadership in a cross-functional, fast-paced environment, and to drive complex operational initiatives. High standard of personal performance, independent thinker BA/BS Degree in Accounting, Finance, or Business Administration or equivalent work experience 5 years of Finance, Accounting, Finance Ops related experience A broad range of skills within finance discipline to effectively perform routine to complex assignments. Familiarity with principles, theories, concepts and technologies as well as applied knowledge of established procedures, policies and practices The ability to effectively communicate (written and verbal) and maintain close working relationships with various clients Demonstrated success in improving quality, increasing productivity and exceeding customer expectations. Strong analytical, communication, leadership and presentation skills Demonstrated skills for business success, including project management, problem-solving, and the ability to diagnose and meet business demands Highly Proficient with MS Office Suite of Products (especially in Excel , Access and Powerpoint) Desired Skills and Experience: Masters degree. Professional certification (e.g. CPA, CMA) Previous experience in compensation related field Familiarity with Compensation, Billing, and Order Entry systems Experience in the technology or telecommunications industry Query tool proficiency (e.g., SQL/Cognos) Our business is fuelled by our passion for delivering unprecedented results for customers in over 52 countries. Throughout the world, we're helping to create a better future - transforming how doctors battle cancer, rescue workers save lives, and people, businesses and communities interact with one another. If you have the drive, talent, energy and commitment to join over 180,000 like-minded people who are unlocking this positive potential of technology, we'll support you every step of the way. Whether that's through competitive compensation, award-winning training, or benefits so comprehensive we call them Total Rewards. Start creating powerful answers today. Equal Employment Opportunity We are an equal opportunity employer m/f/d/v. to with concepts plans and and are presentation BACH_a33d1a BETS_ARC_Setter MYK62683JR

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