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Customer Service Associate

Novitex Enterprise Solutions delivers innovative document and communications management solutions that help companies around the world drive business process efficiencies, increase productivity, reduce costs and improve customer satisfaction.
Summary of Position:
The Customer Service Associate will be based in Lake Mary, FL.
The right candidate will be an integral part of our talented team, supporting our continued growth.
Responsibilities may include, but are not limited to:
Processing UPS packages Pick-up and deliver mail, parcels, copy jobs and faxes to customers.
Above average computer skills Operate mail, copy or fax equipment Maintain highest levels of customer care while demonstrating a friendly and cooperative attitude at all times Demonstrate flexibility in satisfying customer demands.
Shipping & Receiving.
Lift large bundles of mail, overnight packages and shipments of paper up to 50 lbs.
Handle time-sensitive material like confidential, urgent packages.
Maintain copier equipment (daily key-ops)/ place service calls for more than basic jams.
Stock work areas with supplies & paper, daily.
Consistently adhere to business procedure guidelines.
Take direction from manager.
Maintain all logs and reporting documentation; attention to detail.
Adhere to all safety procedures.
Perform other tasks as assigned by Manager.


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